TROUBLESHOOTING MASTERCLASS - PRIVATE 1:1 SESSION

Duration: 3 hours

Location: Wembley Park, London


Course overview:

This in-person Troubleshooting Masterclass is designed for qualified lash and brow artists who require additional support with lash extensions, lash lift, or brow lamination techniques and products. Perfect for artists who may be experiencing inconsistent results, retention issues, processing problems, or a lack of confidence, this course provides focused, hands-on guidance in a professional salon environment.

Led by industry expert Lorraine Samuels, the masterclass is entirely practical and tailored to your individual challenges. Through live demonstrations, guided practice, and detailed real-time feedback, you’ll identify exactly where issues are occurring and learn how to correct them effectively. Whether your struggles are technique-based, product-related, or confidence-led, this session is designed to refine your skills, rebuild trust in your work, and elevate your results.

This supportive, judgement-free learning experience allows you to ask questions openly, gain clarity, and develop solutions that translate directly into your day-to-day treatments. You’ll leave feeling confident, reassured, and fully equipped to deliver consistent, high-quality lash and brow services in a real-world salon setting.

What you'll learn:

  • Lash extension troubleshooting (retention, stickies, placement, direction, mapping, adhesive issues)

  • Lash lift troubleshooting (shield selection, processing times, over/under processing, product control, lash health)

  • Brow lamination troubleshooting (hair direction, processing issues, styling control, aftercare concerns)

  • Product selection, usage, and compatibility

  • Technique correction and refinement

  • Client consultation and expectation management

  • How to identify and prevent common treatment errors

  • Confidence-building through guided practice and expert feedback

What's included:

  • Bespoke, hands-on troubleshooting training

  • Live demonstrations and personalised guidance

  • Practical correction of technique and product usage

  • Professional salon-based learning environment

Requirements:

Must be over 16-years to enrol. No previous experience required. Please provide your own model if necessary and ensure they are patch-tested prior to your masterclass.

Terms & conditions:

By booking a training course with Luxe Beauty House, you agree that all bookings are non-refundable but may be transferred to an alternative date, subject to availability. Any changes must be requested in writing at least 72 hours prior to your scheduled training date; changes requested within 72 hours are not eligible for transfer. Your training space is only confirmed once full payment has been received and a confirmation email has been issued. For all booking-related enquiries, please contact us at education@luxe-beauty-house.com.