Once you've completed your purchase, you’ll receive a confirmation email with login instructions. Simply sign in to your student dashboard using the email address you registered with to begin learning.

You’ll have unlimited access to the course materials for 12 months from the date of purchase, so you can learn at your own pace and revisit modules anytime. However, you must complete your case studies within 3 months of your live practical assessment for certification.

Yes! Our online courses are mobile-friendly and can be accessed on any device with internet connection, whether it's a smartphone, tablet, or computer.

Double-check your login email and password. If you’ve forgotten your password, use the "Forgot Password" link to reset it. If you’re still having trouble, email us at education@luxelasheslondon.co.uk for support.

No special apps are needed, just internet access and a device. You’ll also need your starter kit and a model for the final assessment. A quiet, well-lit space is recommended for practice and filming.

All lessons are pre-recorded, allowing you to learn on your schedule. However, your practical assessment on your model will be live.

Instructions on how to arrange and record your live practical assessment with your Educator are included in your Final Steps module.

Yes! Upon successful completion of all modules, approval of your model assessment and case studies, you’ll receive an accredited, insurable certificate via email.

Absolutely! You can email your questions or request feedback on your progress at any time by contacting your Educator at education@luxelasheslondon.co.uk. You will also be given feedback following your live practical assessment.